A number that is small of re re payments. A small amount of clients had been owed cash by Wonga for the various explanation, as an example they could have overpaid on that loan.
Only a few customers had been owed cash by Wonga for a reason that is different for instance they might have overpaid on that loan. These extra amounts are additionally being paid and you may get 4.3% of these too.
If perhaps you were staying away from a claims business, you need to have gotten an individual e-mail at the conclusion of January which mentions both amounts.
You should have received two emails, each about one of the amounts if you were using a claims company. It mentions a claim which is smaller than the amount you expected, you can contact the administrators, it may be this is the “extra” payment if you have only received one email and.
Bank-account problems
We asked the Administrators why many people will always be getting e-mails asking them to upgrade their bank details. They do say:
These email messages should be in reaction to customers’ requests received by the client Care group just before 29 January 2020 supplying a safe technique by which clients can upgrade their bank-account details. clients should react to these email messages.
We asked the Administrators what’s going to take place because the account is no longer open if they make a payment and it bounces back to them. They state:
Where updated info is offered by clients we shall try to reprocess bounced dividend re re payments via electronic transfer. Instead, we will issue a cheque towards the target held on file.
A writer contacted the Administrators in the 14th February to inquire about why she hadn’t been compensated and had been told:
Pokračování textu A number that is small of re re payments. A small amount of clients had been owed cash by Wonga for the various explanation, as an example they could have overpaid on that loan.